Terms of Service

A&L Designs LLC is a single-member limited liability company registered in the State of Alaska, operated by Alex Emers, based in Fairbanks, Alaska. We provide website design, development, hosting, and maintenance services to businesses.

We build a website preview before you pay anything. Here's how that works:

What you get. A custom-designed homepage for your business, built on a live private link you can view on any device.

What it costs. Nothing. There is no deposit, no contract, and no obligation to proceed.

Timing. We aim to deliver previews within 72 hours of receiving your business information. This is a target, not a guarantee.

Privacy. Previews are password-protected and blocked from search engines. We don't publish them, index them, or share them with anyone other than you.

Ownership. The preview and all design work in it remain the property of A&L Designs until a project is agreed and paid for in full. You may view the preview and share it with people in your business for the purpose of making a decision. You may not copy, reproduce, republish, or hand the design to another developer to build from.

No obligation. If you don't want to proceed, you owe nothing and we part ways. We may reuse elements of unaccepted preview work in future projects.

Flat pricing. Our pricing is based on the scope of the build, not the industry you're in. Current standard pricing is $800 for a single-page site and $1,200 for a full multi-page site. Multi-location, e-commerce, dispensary, and custom application builds are quoted individually. Pricing is confirmed in writing before any work begins.

Payment schedule. 50% is due to begin the full build. The remaining 50% is due on delivery, before the site goes live on your domain.

Method. Payments are processed through Stripe. We accept major credit and debit cards. Payment is made to A&L Designs LLC.

Deposits. Because you have already seen a working preview of your site before any money changes hands, deposits are non-refundable once the full build begins. We will continue working until the site is complete and correct.

Late payment. Final payment is due on delivery. Sites will not be published to a live domain until payment is received in full. Invoices unpaid after 30 days may be subject to suspension of work.

Additional work. Requests outside the agreed scope will be quoted separately and in writing before work begins. Nothing is billed by surprise.

Each build includes custom design, development, mobile optimization, content writing, photo sourcing and preparation, local SEO setup, lead capture forms, analytics installation, and launch on your domain.

The following are not included unless separately agreed:

• Domain registration fees (typically $12–$20 per year, paid by you directly to the registrar in your name)
• Third-party service fees such as online ordering platforms, reservation systems, or booking software
• Ongoing hosting and maintenance (see Section 6)
• Paid advertising management
• Professional photography or videography
• Content translation
• Custom software or application development

To build your site, we need certain things from you. You agree to:

• Provide accurate business information, including hours, contact details, and services
• Provide or approve content, photos, and branding materials in a reasonable timeframe
• Confirm you own or have the right to use any logos, photos, text, or other materials you give us
• Review and respond to work in a reasonable timeframe
• Provide feedback in consolidated batches rather than piecemeal

You are responsible for the materials you provide. If you supply content, images, or trademarks you don't have the right to use, you are responsible for any resulting claim, and you agree to indemnify A&L Designs against it.

Delays. Timelines assume timely responses from you. If a project stalls for more than 60 days due to lack of response, we may consider it abandoned. Deposits paid on abandoned projects are not refundable, and restarting may require a new quote.

We offer an optional monthly Hosting & Care plan that includes hosting, SSL, daily backups, security monitoring, uptime monitoring, and a restoration guarantee.

It's optional. You are not required to purchase it, and your website is yours whether or not you do.

Cancellation. You may cancel at any time. Cancelling ends hosting and maintenance services and any prepaid unused portion of the month. Cancelling does not delete your website and does not affect your ownership of it. We will assist you in transitioning to another host.

What it doesn't cover. The care plan covers hosting, backups, monitoring, and minor updates. Redesigns, new pages, and new features are quoted separately.

Legacy pricing. Where a signed agreement specifies a particular hosting rate, that rate is honored for the term of that agreement.

Your domain. Your domain name is registered in your name and belongs to you. We do not hold client domains.

Your content. Text, photos, logos, and other materials you provide remain yours.

Your website. On receipt of full payment, ownership of the completed website design and content transfers to you. You may modify it, move it, or hand it to another developer.

What we retain. We retain ownership of any underlying tools, templates, code libraries, frameworks, and general techniques used to build your site. Nothing in these terms prevents us from using the same methods, structures, or approaches on other projects.

Portfolio rights. We may display your completed website in our portfolio, on our website, on social media, and in advertising, including screenshots, your business name, and your logo. If you'd prefer we not, tell us in writing and we'll remove it.

We revise until the site is right. We ask that feedback be specific and delivered in batches.

Revisions cover refinement of the agreed design and content. A complete change of direction after the design has been approved constitutes new work and will be quoted separately.

Once a site is published to your live domain, the project is considered delivered and final payment is due.

Websites we build may integrate third-party services including online ordering platforms, reservation systems, booking software, payment processors, analytics tools, and mapping services.

These services are operated by their own companies under their own terms and pricing. We are not responsible for their availability, performance, pricing changes, or discontinuation. Any fees they charge are separate from our fees and are your responsibility.

We build sites to be fast, mobile-first, and structured so search engines can index them properly, including semantic markup, schema, sitemaps, and page-level SEO.

We do not guarantee search rankings, traffic volume, lead volume, or revenue. Search results depend on competition, your reviews, your business history, and factors outside anyone's control. Anyone who guarantees you a number one ranking is selling you something.

We do not guarantee uninterrupted or error-free operation of any website. Hosting infrastructure, third-party services, and the internet itself experience outages.

To the maximum extent permitted by law, A&L Designs LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising from your use of our website or services.

Our total liability for any claim arising from our services is limited to the amount you paid us for the specific project giving rise to the claim.

Our services are provided "as is" without warranties of any kind, express or implied, except as required by applicable law.

By you. You may end a project at any time. Work completed to that point is billable, and deposits already paid are not refundable.

By us. We may decline or end a project if the working relationship becomes unworkable, if requested work would be illegal or violate a third party's rights, or if payment terms are not met. If we end a project without cause after the deposit is paid, we will refund the deposit less the value of work completed.

Abusive conduct. We reserve the right to end any engagement immediately in cases of abusive, threatening, or harassing behavior.

By using aldesignsco.com you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the site or its systems
• Scrape, copy, or reproduce site content without permission
• Submit false information through our forms
• Interfere with the site's operation

All content on aldesignsco.com, including text, design, graphics, and code, is the property of A&L Designs LLC unless otherwise noted.

These terms are governed by the laws of the State of Alaska, without regard to conflict of law principles. Any dispute arising from these terms or our services will be brought in the state or federal courts located in Fairbanks, Alaska, and you consent to the jurisdiction of those courts.

We may update these terms from time to time. The effective date at the top reflects the most recent version. Changes apply to new projects and to ongoing services from the date posted. Projects already underway are governed by the terms in effect when they began.

These terms, together with any written project agreement or quote, constitute the entire agreement between you and A&L Designs LLC. Where a signed project agreement conflicts with these terms, the signed agreement controls for that project.

If any provision of these terms is found unenforceable, the remaining provisions stay in effect.

A&L Designs LLC
alex@aldesignsco.com
(907) 687-4610
aldesignsco.com